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TCA WATCH REPAIRS CONTACT,

HOW TO SEND YOUR WATCH TO TCA

& WARRANTY DETAILS

 

TEL OR TXT          07704 678 398

EMAIL                   tm.casey@ntlworld.com

 

PLEASE DO NOT SEND YOUR WATCH IN A BOX - JUST WRAP IT UP IN BUBBLE WRAP, PUT IT IN A PADDED ENVELOPE AND SEND IT FULLY INSURED VIA ROYAL MAIL SPECIAL DELIVERY TO:

 

 

TCA REPAIRS

1ST FLOOR

GATEWAY HOUSE

4 PENMAN WAY

GROVE BUSINESS PARK

LEICESTER LE19 1SY

 

 

TERMS & CONDITIONS OF YOUR WARRANTY


YOUR WATCH IS COVERED AGAINST ANY SERVICING DEFECT OR FAILURE OF MOVEMENT PARTS FITTED BY TCA FOR 12 MONTHS FROM THE DAY YOUR WATCH IS DESPATCHED FROM OUR WORKSHOP.

WE WILL HONOUR THE WARRANTY PROVIDING THAT YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS:

BY THE TERMS OF OUR WARRANTY ANY INSPECTION MUST FIRST BE CARRIED OUT BY TCA OR BY A BHI QUALIFIED WATCH REPAIRER APPROVED BY TCA - FAILURE TO DO SO WILL RENDER YOUR WARRANTY VOID.


YOUR WARRANTY DOES NOT COVER:

EXTERNAL CASE COMPONENTS: IE STRAPS, BRACELETS, GLASSES, CHRONOGRAPH BUTTONS, ALL OF WHICH ARE PRONE TO ACCIDENTAL DAMAGE, OR DAMAGE AS A CONSEQUENCE OF NEGLECT OR ABUSE. IF WE HAVE REPLACED AN EXTERNAL CASE COMPONENT THEN WE WILL INSPECT YOUR WATCH AND IN THE EVENT OF FAILURE MAY DECIDE TO REPLACE THE COMPONENT IN GOOD FAITH AT OUR DISCRETION.

WATER RESISTANCE: IF REQUESTED AND WHERE APPROPRIATE, A WATER RESISTANCE TEST WILL BE CARRIED OUT AND REPORT GIVEN ON YOUR WATCHES ABILITY TO WITHSTAND WATER INGRESS & MOISTURE. PLEASE NOTE THAT THE WATER TEST CARRIED OUT IN THE WORKSHOP CANNOT REPLICATE THE CONDITIONS OF A WATCH DURING USE IN WATER BECUASE IT IS A STATIC TEST.

THE WATER RESISTANCE TEST DOES NOT CONSTITUTE A GUARANTEE OF WATER RESISTANCE, NOR FOR ANY SPECIFIED LENGTH OF TIME, AND IS SOLELY FOR THE PURPOSE OF ADVISING YOU THAT YOUR WATCH HAS BEEN RESEALED CORRECTLY.


THEFTS, LOSS, OR ACTS OF GOD, ACCIDENTS (INCLUDING BLOWS, SHOCKS AND CRUSHING) OR THE CONSEQUENCES OF NATURAL DISASTERS.


DAMAGE RESULTING FROM MISTREATMENT OR IMPROPER USE.


DAMAGE RESULTING FROM ANY TAMPERING WITH THE WATCH BY ANY THIRD PARTY WHATSOEVER OTHER THAN AN EMPLOYEE OR AGENT AGREED BY TCA WATCHES.


WEAR AND TEAR FROM NORMAL USE AND AGEING


APPLICATIONS FOR REPAIR OR SERVICING WORK THAT DO NOT INCLUDE WORK NOT CARRIED OUT BY TCA.


YOUR WARRANTY DOES NOT IN ANY WAY CANCEL, RESTRICT OR OTHERWISE AFFECT ANY LEGALLY RECOGNISED CONSUMER RIGHTS OR PRIVILEGES IN THE UK.

 

 

 

Please Post Your Watch to:

TCA REPAIRS

1ST FLOOR

GATEWAY HOUSE

4 PENMAN WAY

GROVE BUSINESS PARK

LEICESTER LE19 1SY

 

Telephone 07704 678 398

Email tm.casey@ntlworld.com

 Text 07704 678 398

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